General manager of Metallix Refining Asia on what kind of value Metallix is delivering to their customers in Asia.
METALLIX REFINING ASIA AS A CUSTOMER CARE CENTER
Based in Incheon, the gateway city of Korea, Metallix Refining Asia serves industrial manufacturers in the Asia-Pacific region in the semiconductor, chemical, electronics, automotive, aviation, fuel cell, jewelry, and several other industries.
In addition to our facility in Incheon, Metallix Refining Asia has satellite sales offices in Taiwan and Thailand which enables us to better serve our customers in specific territories.
Metallix Refining Asia utilizes the same state of the art proprietary technology as developed by USA based Metallix Refining Inc., which has been recycling precious metal scrap for the over 55 years.
WHAT IS AN IMPORTANT VALUE FOR OUR CUSTOMERS?
To Metallix, satisfying the true needs of customers is as important as recovering the most precious metal value from our customers’ scrap. Our customers aspire to streamline their full circle process of purchasing precious metal, utilizing the metal to make product, and the recycling of precious metal bearing scrap. To support this endeavor, we provide a closed loop service from pick-up of precious metal bearing scrap, to processing and refining, and finally the expedited returning of precious metal or equivalent value to our customers so that they may seamlessly start the production process again.
Another added value to our customers is our on-site cleaning and precious metal recovery service for the nitric acid industry. The precious metal bearing residue collected at the nitric plant by our highly skilled team is processed and refined at our refinery and metal is credited to our customer’s account for the purchase of fresh gauze and catalyst. Our customer focus and attention to detail allows our customers to be concentrated on their manufacturing production process with peace of mind in the security and efficient processing of their valuable precious metal material.
WHAT IS OUR CHALLENGE?
The Asia-Pacific region is diverse. It consists of many different countries, each with their own culture, language, and regulations. To cater to each areas distinct needs, we have designed customized recycling solutions for our customers in various markets and industries. Metallix is a global organization consisting of a culturally rich and diverse team of professionals. Our long-term plan is to have a regional expert in every Asia-Pacific country that we serve.
WHAT ARE WE PREPARING FOR?
Metallix consistently evolves to keep pace with rapidly changing technology. We anticipate that fuel cells will be the axis of the hydrogen economy. Metallix has worked with fuel cell research and production companies for decades and developed our technology to ensure fuel cells are processed in the most efficient and environmentally sustainable manner, which produces superior precious metal value for our customers.